Miller and Carter Cancellation Policy: What to Know
Miller and Carter Cancellation Policy: What to Know
This website is independent and not affiliated with Miller & Carter. Menus and prices vary by restaurant and change over time, so please confirm current details with the restaurant before ordering or booking.
Miller and Carter publish a cancellation policy on their official branch booking pages. In short, cancelling up to 14 days before your visit entitles you to a full refund of any deposit, while cancelling with less than 14 days notice means the deposit is not refundable, though the manager may let you use it for a future booking. Christmas Day and New Years Eve bookings need 28 days notice. These terms are published on the official booking pages, so they are the closest thing to a national policy, but always check with your restaurant, as terms can vary by branch.
How the Miller and Carter cancellation policy works
The policy appears on the official table booking pages for Miller and Carter restaurants. It is written with functions and larger parties in mind, so if you are booking a standard table for two it is worth asking the team which parts apply to you. The published terms are:
| Situation | What the policy says |
|---|---|
| Cancel up to 14 days before the date | Full refund of your deposit |
| Cancel with less than 14 days notice | Deposit not refundable, but it may be used for a future booking at the manager’s discretion |
| Cancel a Christmas Day or New Years Eve booking | 28 days notice required |
| How refunds are paid | Always refunded by the same payment method or card used for the original payment |
Last checked: 13 October 2026. Cancellation terms can change, so confirm the current policy when you book.
How to cancel or change a booking
If your plans change, act early, since the refund terms depend on how much notice you give. The usual routes are:
- Check your booking confirmation email for a link to manage or amend your booking.
- Phone the restaurant direct. This is the most reliable option for larger parties and special dates.
- If you booked through a third party or an app, cancel through the same channel you used to book.
Whatever route you take, keep a record of the cancellation, such as the confirmation email or the name of the person you spoke to. Our booking guide explains how Miller and Carter reservations work.
Deposits: paying and getting your money back
The official booking policy says a deposit may be required to secure your table. Deposits are more common for larger parties and peak dates such as Christmas. If you do pay one, the refund rules in the table above decide whether you get it back, and refunds always go back to the same card or payment method you paid with.
Late arrivals and no shows
On the day itself, the official policy says tables can only be held for 15 minutes past the booked time. If you are running late, phone the restaurant so they know you are coming. We found no published fee for simply not turning up, so ask the restaurant direct if you are worried about charges. For festive dates, see our Christmas booking guide.
FAQs
Can I cancel a Miller and Carter booking for free?
If you cancel up to 14 days before the date, the official policy entitles you to a full refund of your deposit. With less notice the deposit is not refundable, though the manager may allow it to be used for a future booking.
How do I change the date of my booking?
Contact the restaurant direct or use the manage link in your booking confirmation email. Changing the date counts as a change to the booking, so do it as early as possible.
Do I lose my deposit if I cancel at short notice?
Under the published terms, yes, the deposit is not refundable with less than 14 days notice. It may be used for a future booking if the manager agrees, so it is always worth asking.
What is the cancellation policy for Christmas Day?
Christmas Day and New Years Eve bookings need 28 days notice under the official policy. Festive deposits are often higher, so check the terms for your date. Our Christmas booking guide has more on festive deposits and deadlines.
If you cancel and want to rebook for a quieter date, the daytime menu is worth a look for value, and the main menu covers the full evening range. When you are ready, our booking guide walks you through reserving a table.
Last checked: 13 October 2026. Cancellation terms vary by restaurant and can change, so confirm with your branch before booking.
